Can I return or exchange an item? What's your return policy?

- Yes, we accept returns of unused and undamaged items.

Please contact us by phone or email to let us know of your intentions to return your items within 30 days of the purchase date. The customer is responsible for the return shipping fees. There is no restocking fee if all conditions are met (see below).

- We only accept the return of unused and undamaged items.

- Custom stencils, final sale items or stencils of custom size/scale are final sale and non refundable.

- Please send your items in the same or similar packaging to ensure your items do not get damaged in transit. We will not issue a refund for a bent or damaged item.

- Once we receive your return, we will issue a refund for the full price of the items. Our customers are not charged any restocking fees as long as you are within our return policy. Customers are subject to restocking fees if the return is outside of 30 days or the item comes back damaged.

- The shipping fees are non refundable.

If a package is returned to us for any reason (unclaimed, refused, etc.), the initial shipping fee is non refundable and any reshipment fees are the responsibility of the customer.

If you received a damaged stencil, we must be contacted immediately for your choice of a full refund including the shipping fees, or a replacement.